Transcript of The Secret to Winning Customers for Life

Welcome to the LevelUp podcast. I'm your host, Paul Alex. I went from being a cop to an eight-figure entrepreneur that helps average people like you and me make money every single day. I created this podcast to help you get motivated and to crush your goals. Let's win together. Remember, I have your six. Get ready to LevelUp right now. Welcome back to the LevelUp podcast. I'm Paul Alex. In three minutes, you'll learn the simple secret that keeps customers for life. When I worked in law enforcement, I used to work a ton of cases, guys. So a small shop was hit by a break-in, and their owner felt scared and alone. I promised to call him every day at 5 with an update to the case. So there were some days where there was nothing new. But I still called at five on the dot. Why did I do that? Well, the guy, he said those calls calmed the room and it kept hope alive. Years later, I started my first service business in actually entrepreneurship, Okay? So I walked into that exact same shop with a simple offer. He didn't ask for a discount because he already knew me.

I had built foundation years ago when I was in law enforcement. He said, I know you will show up when it matters. So what did I do right there? That is the secret that most people miss. Customers do not stay for the price, guys. They stay for peace of mind. They stay for people who keep the word in small ways. Trust is not loud. Trust is quiet and steady. Trust is actually built when you say you will do and then do it. You can be new and still build trust fast. Be clear. You got to be reliable. You got to be easy to reach. You got to own your mistakes and fix them quickly. Let people feel safe with you. Safety turns into loyalty, and then loyalty turns into referrals, and then referrals turns into a line of customers at your business, guys. This works in any job or any industry. You're Your boss is a customer of your work. Your team is a customer of your effort. Your market is a customer of your promise. So you got to make your promise simple. You got to make your promise visible. You got to make your promise repeatable.

The fancy parts of business change, guys, and the human parts do not. People remember how you made them feel in a hard moment. Be the person who lowers fear and raises hope. Be the person who answers when others hide. Be the person who shows on time every time. This is how customers become fans, and this is how fans become family. Here's the moral of this podcast. Consistency beats charm. And guys, for more new episodes and guest appearances, check out our Instagram page, The Level Up with Paul Alex, and let's level you up today. Thanks for listening up to The Level Up podcast. If you enjoyed today's episode, make sure to share with a family, friend, and everyone you know who's ready to Level Up. Leave a five-star review on Spotify, Apple Podcasts, and wherever you tune in. It really helps spreading the word, and don't forget to check out officialpaulalex. Com for more episodes and resources to kickstart your journey. Let's Level Up together.