Transcript of The Science of Getting Repeat Customers

Hey, JJ Virgin here. On my podcast, Well Beyond 40, we ditch the idea of aging gracefully and go all in on aging powerfully. Every week, I host powerful experts who can give you powerful insights on building muscle, boosting your energy, and feeling amazing no matter what your age. This is your one life. And trust me, being smarter and stronger are super powers that can turn lifespan into strength span. Listen to Well Beyond 40 wherever you get your podcast.

Welcome to the Level Up podcast. I'm your host, Paul Alex. I went from being a cop to an eight-figure entrepreneur that helps average people like you and me make money every single day. I created this podcast to help you get motivated and to crush your goals. Let's win together. Remember, I have your six. Get ready to LevelUp right now. What's up, everybody? Welcome back to a LevelUp podcast. I'm Paul Alex, and today we're talking about one of the biggest secrets to long term success. Getting repeat customers. Listen, guys, most businesses focus too much on getting new clients and completely forget about the goldmine sitting in front of them. Repeat customers are the key to consistent, predictable income. So let's break down how to make them stick. First, you have to overdeliver on value. Most people do the bare minimum in life and in business. Big mistake. You want customers to keep coming back, you need to give them an experience they cannot ignore. Whether it's better service, faster results, or an unexpected bonus. Exceed expectations every single time, and they won't go anywhere. Second, stay in front of them. If you only talk to your customers when you're selling something, you're doing it wrong.

You got to follow up. You got to check in. You got to provide extra value and remind them why they chose you in the first place. Out of sight is out of mind, guys. And lastly, create a reason for them to return. This could be loyalty perks, special offers, or simply making your product or service so good, they can't live without it, guys. Repeat customers don't happen by accident. They actually happen by design. So what's the bottom line, guys? Getting a customer is easy. Keeping them is a different story. That's where real businesses are built. So you have to serve at the highest level. You got to stay in touch, and you got to keep giving your customers the reasons to come back. Thanks for tuning in to the Level podcast. I'm Paul Alex, remind you that keep your customers close, get to work, and keep leveling up. Thanks for listening up to the LevelUp podcast. If you enjoyed today's episode, make sure to share with a family, friend, and everyone you know who's ready to LevelUp. Leave a five-star review on Spotify, Apple Podcasts, and wherever you tune in. It really helps spreading the word.

And don't forget to check out officialpaulalex. Com for more episodes and resources to kickstart your journey. Let's LevelUp together.