The art of good conversation is to say the right thing at the right.
Time and in the right way.
You have to be original, sympathetic, encouraging, and also keep an open mind. And you really do just need to sit back and listen.
Katie Kay chats with prominent names from the worlds of business, science and culture.
Show with me, Katie Kay. Watch on BBC News.
Episode description
The BBC's Katty Kay sits down for in-depth conversations with some of the most powerful and change making people in the worlds ...